Projects and Technology We Support
At Halcyon Future, we support a wide range of solutions focused on managed services and technology providers. The list below highlights the types of projects we assist with, but with over 450 providers in our ecosystem, it is not exhaustive.
If you don't see what you're looking for, please schedule a conversation with us to discuss your specific needs and how we can support your IT modernization efforts.
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Network Communications
o Managed Network (NOC / Managed Edge)
o Internet Access (Dedicated, Shared, Wireless)
o Private Networks (MPLS, Ethernet, Etc.)
o Cloud Connectivity and SDN
o Software Defined WAN (SD-WAN) -
Cybersecurity
o Managed Endpoint Detection and Response (MDR / EDR/ XDR)
o Managed Firewall
o Secure Access Service Edge (SASE / SSE)
o Security Operations Center / SIEM – as-a-Service
o Security Auditing (PenTest, Vulnerability Scanning, etc.)
o Control Review and Alignment (NIST, ISO, CMMC, GDPR, HIPPA, PCI)
o Access and Identity Management (IdP, SSO, etc.) -
Cloud and Datacenter
o Cloud Readiness and Workload Assessment
o Managed Hyperscaler Infrastructure-as-a-Service (Azure, AWS, OCI, GCP)
o Managed Private Cloud or Managed White labeled Cloud
o Datacenter (Space, Power, Cooling, Connectivity)
o Backup / Disaster Recovery-as-a-Service -
Voice and Collaboration
o Unified Communications (UC / UCaaS)
o Meeting and Meeting Rooms (Teams, Zoom, WebEx)
o Storage and Data Management
o Virtual Desktop-as-a-Service -
Managed Applications
o SaaS Procurement Simplification
o Office355
o gSuite
o Managed Databases
o Hosted/Managed ERP -
Contact Center
o Contact Center-as-a-Service (CCaaS)
o Call Recording and Sentiment Analysis
o Outbound Dialer
o Agent Empowerment (AI Agent Assist, Gamification,
o Labor Optimization (Intelligent Agent, BPO Services, WFO Platforms)
o Self Service / Digital Front Door -
Internet of Things (IoT) and Mobility
o Global IoT Management Platforms
o Multi-Carrier Service Aggregation
o Wireless Expense Optimization